Pilates Protocols
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Refund Policy

Last updated: March 2026

7-Day Satisfaction Guarantee

We stand behind every program we sell. If you're not happy with your purchase for any reason, we'll give you a full refund — no questions asked.

How It Works

  • You have 7 days from the date of purchase to request a refund.
  • Email us at [email protected] with your order details.
  • We'll process your refund through Whop (our payment provider) within 5-10 business days.
  • The refund will appear on the same payment method you used to purchase.

After 7 Days

We are unable to offer refunds after the 7-day window has passed. Our programs are digital downloads delivered instantly, so please make sure to review the program details and preview content on the product page before purchasing.

Abuse Policy

We reserve the right to refuse a refund if we detect a pattern of repeated purchases and refund requests, or other behaviour that suggests misuse of this policy.

Questions?

If you have any issues with your purchase or need help, email us at [email protected]. We're happy to help.

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